How to have a courageous conversation
We all have to have them, from time to time -- those courageous conversations -- the sit down with someone because there has been a conflict, or you need to [...]
Clean Up and Clear Out Your Language for Greater Credibility
I know we've all said things we question later. For me, I usually think, "I can't believe I said that!" Even if we don't catch it in the moment, we [...]
Share What You Feel if You Want to Inspire Action
Lately, neuroscientists have been exploring the connection between emotion and action. What they are discovering, in a nutshell, is that the parts of our brains that regulate emotions are the [...]
How do you pique your listener’s interest – incorporate “the surprise” into your open.
When you start a speech or story, how do you capture your listener's attention immediately? One method is what I call "the surprise." This is a take-off on the surprise [...]
What’s Your Story About 2011?
There is an old saying -- you have to let go of the past before you can move forward. I would add before you can be powerfully in the present [...]